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Star Ratings

Providing analytics, Tool-driven consulting services to proactively monitor, measure and improve performance on the full set of Medicare Star Ratings scores

HEDIS® Consulting

Gain insights and analyze significant ways to improve Healthcare Effectiveness Data and Information Set (HEDIS®) quality ratings

Clinical Data

Leverage Clinical Data Solutions to get easier access to all health plan data via single source supports small to large data sizes

Quality Management

Simplified core measures abstraction for improved effectiveness of data collection,allowing assessment of quality of treatment plans and increased patient satisfaction

Welcome to BHA

BHA specializes in health plan quality improvement, especially Medicare Advantage Star Ratings. We offer consulting with seasoned experts as well as both custom and off-the-shelf software.

Tools for chart abstraction, managing the chase, and monitoring improvement in real time.

Consultants to identify best practices, goals and highest ROI opportunities.

Data management, dashboards and data interfaces.

Stars Tools

We took the latest CMS published stars data and created a suite of tools that let you easily plan, and analyze contract performance against the full set of set of Medicare star measures, so that you can zero in the ones that can have the greatest ROI impact.


 BHA’s leaders all have deep expertise with health insurance quality improvement and data analysis.


Founder, CEO, Software Architect

Jeff has spent 20 years as a software developer, architect, clinical analyst, and as a health plan leader. Jeff is our resident QI factotum; he can author SQL queries and ROI studies, then create algorithms, workflows, and clinical strategies.    


Director of Healthcare Quality Consulting

Kathy Lester comes to BHA with a long career in Healthcare Quality Improvement. She has 20+ years of HEDIS ® experience, as well as expertise related to CAHPS and HOS execution and improvement. Kathy has been working with Medicare Advantage Star reporting since its inception, both from within a healthplan and as an Improvement Consultant.


Director of Software Development

Pushpa leads the analytics, reporting and data algorithm development. She has 12 years of experience in data analysis, including 6 years in the healthcare industry and Stars. She has created key reports and workflow tools for managing health plan nurses and pharmacy claims review.